Frequently Asked Questions (FAQ)
Welcome to Triumph Collectibles! Here, we answer some of the most common questions about our products and services. If you need further assistance, feel free to reach out.
About Triumph Collectibles
What is Triumph Collectibles?
Triumph Collectibles specializes in high-quality screen print collectibles of iconic sports figures, with some prints available as limited editions with autographs.
Are all collectibles autographed?
No, only select items are autographed. Each product listing will indicate if an autograph is included.
Ordering and Payment
What payment methods do you accept?
We accept major credit cards (Visa, Mastercard, American Express) and PayPal. All transactions are secure and encrypted.
How do I know my order went through?
Once your order is placed, you’ll receive a confirmation email with your order details. You can also log into your account to view your order status.
Can I change or cancel my order?
Orders can be changed or canceled within 24 hours of placement. Please contact us as soon as possible at your-email@example.com with your order number.
Shipping
Do you ship internationally?
Yes, we offer international shipping. Shipping costs and times may vary depending on the destination.
How long does shipping take?
Orders typically ship within 5-7 business days. You’ll receive tracking information via email once your order is shipped.
Returns and Refunds
What is your return policy?
We accept returns on non-autographed items within 30 days of purchase if they’re in their original condition. For more details, please visit our Returns and Refunds page.
How do I return an item?
Please contact us at your-email@example.com with your order number and reason for the return. Our team will guide you through the return process.
Are personalized or autographed items refundable?
Personalized or autographed items are final sale and non-refundable unless they arrive damaged or incorrect.
Product Information
Are the screen prints limited editions?
Some of our items are limited editions, meaning they’re produced in a limited quantity. Each listing will specify if the product is part of a limited run.
How do I know if my collectible is authentic?
All our autographed items come with a Certificate of Authenticity, ensuring the signature is genuine.
Contact Us
If you have a question that wasn’t answered here, please contact us:
- Email: your-email@example.com
- Phone: [Your Phone Number]
- Hours: Monday–Friday, 9 AM to 5 PM (Your Time Zone)
Thank you for choosing Triumph Collectibles!